That's Interesting — March '26

Audience Shift 

Most Interesting!

1. Joy as a KPI, not a nice to have

(2min purchase)

Tahira Endean’s Our KPI is Joy challenges the idea that business experiences should be measured purely by outputs and efficiency. Instead, she argues that joy, curiosity and emotional energy are indicators of whether an audience is truly engaged.

 

That thinking feels closely aligned with what we’re seeing from 2026 audiences. As attention becomes more fragmented and work culture more intense, people are gravitating towards experiences that feel human, participative and uplifting rather than purely informational. Formats that encourage play, exploration and shared discovery are becoming signals of relevance, not indulgence.

 

For experience designers, this shifts the focus from simply delivering content to creating environments where audiences feel energised enough to contribute, connect and stay present.

 

Why Interesting

- Joy reframes success through emotional engagement rather than attendance alone

- Playful, participative formats reflect changing audience expectations

- Designing for energy and curiosity helps experiences feel memorable and human

2. Multi-sensory dining and the rise of experiential taste

(5min explore)

London’s Kitchen Theory has been redefining immersive dining through experimental tasting journeys that combine sound, storytelling and environment to reshape how guests perceive flavour.

 

It is not simply about luxury or spectacle. It is about designing every sense with intention, from texture to acoustics, to create a moment that feels distinct from everyday life. 2026 business audiences are looking for experiences that help them feel present rather than overloaded.

 

The future of experiential design is not louder. It is more layered. Sensory design creates slower, more intentional moments, something many professionals are craving as work culture becomes increasingly fast paced and screen heavy.

 

 Why Interesting

- Multi-sensory environments support the growing audience's desire for depth over spectacle

- Dining becomes a framework for storytelling rather than just hospitality

- Clients are moving away from passive entertainment towards participatory experience

3. Sound as a reset: experiences without screens

(2min explore)

In The Dark offers surprise music experiences performed in total darkness, with no phones and no visual distractions.

 

In an era of constant capture, the absence of visuals becomes the experience itself. It reflects a wider shift we’re seeing in 2026 audiences, a growing desire for environments that feel focused, intentional and free from the pressure to document every moment.

 

We’re noticing similar signals across business audiences too. Rather than more content or stimulation, people are responding to formats that slow things down, create shared attention and make space for real connection.

 

Why Interesting

- Removing visual input heightens emotional engagement 

- Phone free environments create genuine presence and connection

- Designing for stillness reflects a broader move towards calmer, more intentional audience experiences in 2026

4. Archive as Activation

(5min read)

Diesel’s Milan FW2026 runway brought thousands of repurposed props, inflatables and memorabilia back into the spotlight, incorporating models of their powerbrand items alongside original designs. Rather than presenting a polished, pristine set, the brand layered its past visibly into the present.

 

It is not exactly subtle. The plastic may not win any sustainability awards, but the intent is clear. The archive becomes an active design tool rather than a sentimental reference point.

 

For 2026 audiences, transparency and provenance matter. There is growing interest in how things are made, where they come from and what they used to be. Repurposing old runway elements makes the creative process visible. It signals continuity, memory and identity.

 

In business events, this translates into something powerful. Rather than constantly chasing the new, there is opportunity in reworking, recontextualising and making your own brand history tangible within the space.

 

Why Interesting

- Legacy becomes a live design asset rather than a footnote

- Audiences respond to visible process and brand continuity

- Reuse and recontextualisation feel more authentic than constant reinvention

5. Attention is a design problem

(10min read)

An essay in Aeon argues that what we often describe as a decline in focus or literacy may in fact be a design problem. We are trying to think deeply in environments engineered to fragment attention. We are trying to sustain focus inside systems optimised for distraction.

 

The solution, it suggests, is not more discipline. It is different architecture. Different defaults. Different rhythms.

 

That feels relevant to 2026 audiences. In business contexts, attention is scarce not because people are incapable, but because most environments are built for speed and surface rather than depth. When we design spaces that slow things down, reduce noise and encourage sustained participation, behaviour shifts.

 

For experience designers, this reframes the challenge. If audiences struggle to focus, perhaps the format is the issue, not the people in the room.

 

Why Interesting

- Attention can be shaped by environment, not just individual effort

- Designing for depth requires intentional friction and fewer distractions

- The most engaging experiences may be those that make focus easier, not harder

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